Contact information
CONTACT INFORMATION
HUELLITAS™
Because every pet deserves a little more love.
Welcome to Huellitas™!
We're committed to providing excellent customer service and making your shopping experience as smooth as possible.
Whether you have a question about an order, one of our products, shipping, or returns, our customer support team is here to help.
1. CUSTOMER SUPPORT
Email:
hola.huellitas0@gmail.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Central European Time)
Response Time:
We aim to respond to all customer inquiries within 24–48 business hours, excluding weekends and public holidays.
2. NEED HELP WITH AN ORDER?
To help us assist you as quickly as possible, please include:
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Your full name.
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Your order number.
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The email address used when placing your order.
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A brief description of your question or issue.
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Relevant photographs or videos, if reporting a damaged, defective, or incorrect product.
Providing these details helps us identify your order and resolve your request more efficiently.
3. RETURNS AND REFUNDS
If you have questions about returning a product, requesting a refund, or reporting a defective or damaged item, please contact our customer support team.
For complete information about eligibility, return procedures, and refund conditions, please review our Returns & Refunds Policy.
You can reach us at:
4. SHIPPING AND DELIVERY
If you have questions about shipping, tracking, or delivery delays, please email us with your order number.
Our team will do its best to assist you and provide relevant information about your shipment.
For further details, please review our Shipping Policy.
5. BUSINESS INFORMATION
Brand: Huellitas™
Legal Business Name: HUELLITAS LLC
Business Address:
8206 Louisiana Blvd NE, Ste A #10347
Albuquerque, NM 87113
United States
Website: https://holahuellitas.com/
Customer Support Email: hola.huellitas0@gmail.com
Huellitas™ is committed to providing quality pet products, reliable customer support, and a transparent shopping experience while respecting applicable consumer protection and data protection laws.
Thank you for choosing Huellitas™. We appreciate your trust!
HUELLITAS™ — Thoughtful Care for Every Paw. ❤️